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Tactic: Dependency
Tactic sort:
Dark Tactic
Type: Unsustainable Pattern
Category: cloud-computing
Tags:
Title
Dependency
Description
In some situations, the cloud user may become dependent on the cloud provider, and he risks being compromised would the cloud provider not provide services with high enough quality. For example, if the customer support does not handle issues in a good way (e.g., by taking a long time to solve issues) and the cloud user is completely dependent on the customer support to solve any problem, then this creates unsustainability. Relying heavily on cloud providers and therefore lacking planning and preparation to deal with unexpected issues with the cloud service has been identified as one of the major risks when adopting cloud computing.
Participant
cloud-user, cloud-provider
Related artifact
Cloud infrastructure and associated services
Context
Normal operation
Feature
Provided service
Tactic intent
Making the cloud user dependent on the cloud provider
Intent measure
Degree of dependency
Countermeasure
It is advised that cloud users assess early on (e.g., in the cloud provider selection process) the quality of the customer support.
Source
*The Dark Side of Cloud and Edge Computing* by Klervie Toczé, Maël Madon, Muriel Garcia and Patricia Lago (DOI: https://doi.org/10.21428/bf6fb269.9422c084)Graphical representation
![]( /AwesomeAndDarkTactics/assets/diagrams/models-dependency.png)